Privacy Policy

Gratitude is operated by x2o Life in Sri Lanka ("we", "us"). This policy explains what personal information we collect through www.staygrateful.life and the Gratitude service, why we collect it, and the choices you have.

What we collect

• Waitlist sign-ups. If you join as someone who shops, your name and email address. If you join as a business, your name, work email, phone number and company name.
• Using the service. When Gratitude launches, the phone number you give at a partner shop, and the visits, bill amounts and rewards recorded against it.
• Usage information.We use Google Analytics to understand how people use this site: pages visited, buttons clicked, approximate location, device and browser. It uses cookies and does not receive your name, email or phone number. You can opt out with Google's browser add-on or by blocking cookies.

How we use it

• To let you know when Gratitude is available near you.
• To contact businesses that want to partner with us.
• To record your rewards and show them in your Pass.
• To send sign-in codes by SMS. We never use SMS for promotions.
• To keep the service secure and improve it.

Who can see it

Each partner brand sees only your visits and rewards with that brand, never your activity elsewhere. We do not sell your personal information. We use trusted service providers, including Google Firebase for data storage and Google Analytics for site statistics, who process data on our behalf and may store it on servers outside Sri Lanka.

How long we keep it

We keep waitlist details until Gratitude launches for you or you ask us to remove them. We keep account and reward information for as long as you use the service, and delete or anonymise it when it is no longer needed.

Your rights

Under Sri Lanka's Personal Data Protection Act, No. 9 of 2022, you can ask to access, correct or delete your personal information, or withdraw your consent at any time. Email hello@staygrateful.life and we will respond within a reasonable time.

Changes

If we change this policy, we will update the date at the top of this page. Significant changes will be communicated more directly.

Contact

Questions about your privacy? Email hello@staygrateful.life.